Windows 7 support has ended – and Office 2010 support ends soon.  Don’t rely on outdated devices to protect and advance your business; it’s time to upgrade to new, modern devices with Windows 10, Office, and Intel vPro® platform.  New modern devices will allow your business to:

1App availability varies by device/language.
2On PC only. Learn more (including compatible mobile devices) at
You must accept the License Agreement, Activation required.  Product cannot be replaced if tampered or activated and cannot be redeemed for cash.  Non-commercial use.
System Requirements: Microsoft account.  Internet access.  Windows 10 or Mac OS*.  Processor: 1.6GHz, 2-core (PC); Intel (Mac).  RAM: 4GB, 2GB (32-bit).  Disk space 4GB, Mac OS Extended or APFS.  Screen: 1280 x 768 (PC)/800 (Mac)
* Go to: for compatible versions of Windows 10 and MacOS, and for other feature requirements

Support for Windows 7 ended on January 14, 2020.  Upgrade to a Windows 10 device now.  If you continue to use Windows 7 after support has ended, your PC will still work, but it may become more vulnerable to security risks and viruses.  Your PC will continue to start and run, but Microsoft will no longer provide support for your business.



You have questions, we have answers

+ Why should I upgrade to a new device?
Intel vPro® platform powered by modern devices save time and money with improved security (33% reduction in security incidents),7 faster performance (up to 65% better performance),3,5,13 a speedy experience (1.3x faster multitasking),3,4,5 and battery life for a full workday.6

+ Can I upgrade my existing PC to Windows 10?
Yes, you can upgrade compatible Windows 7 PCs based on these requirements with a full license. To take advantage of the latest hardware capabilities, we recommend moving to a new PC with Windows 10.

+ What happens if I continue to use Windows 7?
You can continue to use Windows 7.  As the support ended on January 14, 2020, your PC is more vulnerable to security risks. Windows will operate but you will not receive security and feature updates anymore.

+ Can Windows 7 still be activated?
Windows 7 can still be installed and activated after support has ended. However, to avoid security risks and viruses, Microsoft recommends that you consider upgrading to Windows 10.


+ Will Internet Explorer still be supported on Windows 7?
Support for Internet Explorer on Windows 7 devices ended on January 14, 2020. As a component of Windows operating system, Internet Explorer followed the same support lifecycle.

+ If an organisation will definitely miss the End of Support deadline for Windows 7, what are the options?
For organisations to whom a virtualisation solution might be appropriate, Windows Virtual Desktop is the only cloud-based service that delivers a multi-user Windows 10 experience, optimised for Office 365 ProPlus, and includes free Windows 7 Extended Security Updates.  These Extended Security Updates can also be purchased separately, as a last resort option for Windows 7 (and Windows Server 2008/RZ and SQL Server 2008/R2) organisations who require more time to shift to Windows 10.

+ When will the Windows 7 Extended Security Updates (ESU) offer be available?
Extended Security Updates have been available for purchase in VLSC since April 1, 2019.  Extended Security Updates will be available for purchase via the cloud solution provider (CSP) program starting December 1, 2019.

+ If ESU is going to be available for all organisation sizes, why should an organisation consider making a shift to the new Windows 10 devices?
Microsoft understands that everyone is at a different point in the upgrade process.  ESU is recommended as a last resort for the devices that cannot be migrated to Windows 10 in time.  The Windows 7 ESU will be sold on a per-device basis with the price increasing each year through January 2023.

To enjoy the latest security, productivity and manageability features that Windows 10 offers with regular updates and supports, we recommend organisations shift to the modern devices with Microsoft – which includes Windows 10, Office 365 and the latest security features.

To learn more about the paid Extended Security Updates please visit our extended FAQ.

+ What happens if I continue to use Office 2010?
You can continue to use Office 2010, but once support ends in October 2020, your PC will become more vulnerable to security risks. Office will continue to operate but you will stop receiving security and feature updates.

+ How should I prepare for Office 2010 end of support?
This  moment provides an excellent opportunity for customers to evaluate their technology strategy and how their business can benefit from the latest solutions in Office 2019 and
Office 365.

+ Will Office 2010 continue to work with Office 365?
Connections to Office services such as Exchange Online will not be supported after October 1, 2020. Customers should upgrade to an Office 365 plan that has the Office desktop apps to prevent any loss of productivity.

+ Why should I upgrade to Office 2019 instead of Office 2013 or Office 2016?
Office 2019 is the most current, up-to-date non-subscription version—it enables employees to do more by providing new intelligent tools and features, enabling best-in-class productivity while helping you stay protected and compliant with relevant regulations.
+ How does moving to Office 2019 or Office 365 make my business more secure?
Office 2019 is our most secure perpetual version to date.  Security features include Windows Information Protection (WIP), a Windows Pro feature that integrates with Office 2019 applications.  On-premises versions of Office, including Office 2019, do not include all of the intelligent security features Microsoft has to offer.  Users looking for Microsoft’s complete suite of intelligent security features should consider choosing Office 365 Business Premium or Microsoft 365 subscriptions.
+ What’s the difference between Office 2019 and Office 365?
With Office 365 subscription plans you can create your best work with the premium versions of the Office applications across all your device: Word, Excel, PowerPoint, Outlook, Publisher, Access (Publisher and Access are available on PC only) as well as access to additional OneNote features (features vary).  You can install Office 365 across multiple devices, including PCs, Macs, Android tablets, Android phones, Ipad, and Iphone.  In addition, with Office 365 you get services like cloud storage with OneDrive, Skype minutes for home use, and advanced security.  When you have an active Office 365 subscription, you always have the most up-to-date version of the Office applications.
Office 2019 is a one-time purchase with the classic versions of the Office applications such as Word, Excel, and PowerPoint for use on a single PC or Mac.  The applications are not automatically updated; to get the latest version, you must purchase Office again when the new version becomes available.  Current Office application versions available for one-time purchase are Office 2019 for Windows and Office 2019 for Mac.  Previous versions include Office 2016, Office 2013, Office 2011 for Mac, Office 2010, Office 2007, Office 2008 for Mac, and Office 2004 for Mac.  Office as a one-time purchase does not include any of the services included in Office 365.
+ Do I need to be connected to the Internet to use Office 365?
You don’t need to be online to use Office after it is installed and activated on your devices.  However, you will need internet access initially to install and activate Office, to install any updates, and to manage your billing.  Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app.  However, after your Office applications (like Word, PowerPoint, and Excel) are installed, you can use them offline.
You should connect to the Internet regularly to keep your version of Office up to date and benefit from automatic upgrades.  If you don’t connect to the Internet at least every 39 days, your applications will go into reduced functionality mode, and you might see an unlicensed product error.  To reactivate your Office applications, simply reconnect to the Internet and sign in to Office 365.  Learn how to sign in.

1. Sold separately.
2. 8th Gen Intel® Core™ vPro® i7-8665U processors and Intel® Core™ vPro® i5-8365U processors
3. Performance results are based on testing as of March 21, 2019 and April 3, 2019 and may not reflect all publicly available security updates. See configuration disclosure for details. No product can be absolutely secure.Software and workloads used in performance tests may have been optimized for performance only on Intel microprocessors. Performance tests, such as SYSmark and MobileMark, are measured using specific computer systems, components, software, operations and functions.  Any change to any of those factors may cause the results to vary.  You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more complete information about performance and benchmark results, visit
4. Multi-tasking as measured by Office Productivity and Multitasking Workload comparing 8th Gen Intel® Core™ i7-8665U vs. 6th Gen Intel® Core™ i7-6600U. A 2.35 MB, 20 slide Microsoft PowerPoint.ppt presentation is exported as a 1920×1080 H.264 .mp4, 30MB video presentation. While the video presentation is being created 1) a 6.49 MB, 801 page, Microsoft Word .docx document is converted to a 3.7 MB, PDF file and 2) a 68.4 MB, Microsoft Excel .xlsm worksheet that is recalculated.
5. REFRESH CONFIGURATIONS NEW:  Intel Reference Platform with Intel® Core™ i7-8665U Processor, PL1= 15W TDP, 4C8T, Turbo up to 4.8GHz, Graphics: Intel® UHD Graphics 620, Memory: 2x4GB DDR4-2400, Storage: 512GB Intel 760p SSD, OS: Microsoft Windows* 10 RS5 Build Version 1809 (Build 1763v1), BIOS: x177, MCU: A8 VS. OEM system with Intel® Core™ i7-6600U Processor, PL1=15W TDP, 2C4T, Turbo up to 3.9GHz, Intel HD Graphics 620, Display: 14” screen with 1920×1080 resolution, Memory: 8GB DDR4, Storage: 256GB SSD, Battery size: 36 WHr, OS: Microsoft Windows* 10 Pro RS5 Build Version 1809 (Build 1763v292), BIOS: v1.0.1, MCU: C2
6. Battery Life: Up to 11 hours’ battery life for a productive workday with an 8th Gen Intel® Core™ i7-8665U processor as measured by MobileMark* 2018 workload on preproduction OEM system with Intel® Core™ i7-8665U processor, PL1= 15W TDP, 4C8T; turbo up to 4.8 GHz; graphics: Intel® UHD Graphics 620; display: 14″ screen with 1920×1080 resolution; memory: 16 GB; storage: Hynix 256 GB; battery size: 52 WHr; OS: Windows® 10 Pro; BIOS: v.1.0.1; MCU: AA display brightness is set to 150 nits on DC power. System’s wireless network adapter is turned on and associated to a wireless network that is not connected to the internet.
7. Security events requiring IT remediation are reduced or avoided by up to 33% with Windows 10. The Total Economic Impact™ of Microsoft Windows 10, Forrester, 2016. No product or component can be absolutely secure.
8. The Total Economic Impact™ of the Intel vPro® Platform, Forrester, December 2018.  A study commissioned by Intel and conducted by Forrester Consulting which surveyed 256 IT managers at mid-sized organizations (100-1,000 employees) using Intel vPro® platforms in US, UK, Germany, Japan and China.  75% either “agreed” or “strongly agreed” with the statement that computers with Intel® Core™ vPro® processors and Windows 10 are more secure than before.  Read the full study at
9. SMB PC Study, Techaisle 2018
10. Cost reduction scenarios described are intended as examples of how a given Intel-based product, in the specified circumstances and configurations, may affect future costs and provide cost savings. Circumstances will vary. Intel does not guarantee any costs or cost reduction.
11. The Total Economic Impact™ of the Intel vPro® Platform, Forrester, December 2018.  A study commissioned by Intel and conducted by Forrester Consulting which surveyed 256 IT managers at mid-sized organizations (100-1,000 employees) using Intel vPro® platforms in US, UK, Germany, Japan and China.  77% either “agreed” or “strongly agreed” that computers with Intel vPro® platform and running Windows 10 are easier to manage. Read the full study at
12. 99% of Windows 7 apps are compatible with Windows 10. Hardware/software requirements apply; feature availability may vary. Internet connection required. To check for compatibility and other important installation information, visit your device manufacturer’s website and Additional requirements may apply over time for updates.
13. EEMBC Browsing Bench Component Average Power (projected on Intel Reference Platform using a 42WHr battery and 25×14 Pane): Disconnect all USB devices, connect to a local WiFi access point and set the screen brightness to 200 nits (disable DPST, set brightness to 200 nits on a white background and enable DPST). Wait for 10 mins for the OS to completely idle and then launch EEMBC Browning Bench Using Microsoft® Edge Browser. Set the web pages to idle for 20s in between page loads. Measure power for the duration of all page loads and report 3 run median. Intel resulted in an average of 9.5 hours of battery life.
14. Slack is open in the background while a 2.28M MB, Microsoft PowerPoint ppt presentation is exported as a 1920×1080 H.264.mp4 video presentation. While the video presentation is being created 1) a 6.49 MB, 844-page Microsoft Word .docx document is converted to a 7.98 MB PDF file and 2) a 70.4 MB Microsoft Excel .xlsm macro-enabled worksheet that is recalculated.